FAQs

1. What shipping options are available on Bobby Arthur?

We provide via EMS (3-7 working days). 

 

2. What payment methods are accepted on Bobby Arthur?

We accept Visa, Master Card, and Paypal. For your convenience, your credit card information can be stored in your account. This is secure information and cannot be accessed by anyone other than the account holder.  For more information, see our PRIVACY POLICY.  For added security, your billing address at Bobbyarthur.com must exactly match the address on file at your credit card company. The processing of your order may be delayed if these addresses are different.

 

3. Does Bobby Arthur offer Cash On Delivery service?

Sorry, we don't accept cash on delivery.

 

4. Can I include a personalized gift message with my purchase?

Yes, you can do! Please fill "Notes for us" on check out processing.

 

5. How if I want to make return, exchange & refund?

For online returns or exchanges, please click HERE for our return and refund policy. For further assistance, Please contact us via email at info@bobbyarthur.com.

 

6. How do I know my size for ring and bangle?

Please check our size chart HERE

 

7. How to take care my Bobby Arthur Jewelry?

You may contact us at info@bobbyarthur.com. Or you can learn about other options how to clean and take care your Bobby Arthur Jewelry HERE

 

8. Can I ask for refund my SALE item I bought in Bobby Arthur Jewelry?

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. HERE is our refund and return policy.

 

 

 

 

Size Guide

1. RING SIZE CHART 

Stop guessing, learn how to accurately measure your ring. Please use the information below to help you make an informed decision. There are a number of things to consider when determining your ring size.

 

METHOD 1

"The Paper Test"

 

 

METHOD 2

"The Secret Test"

 

International Ring Size Chart Conversion

 

Diameter (mm) BAJ Ring Size JAPAN USA & CA UK German France
16.45 5 12 6 L - 1/2 16 1/2 51 1/2
17.3 6 14 7 O 17 1/4 54
18.2 7 16 8 Q 18 56 1/2
19 8 18 9 S 19 59
19.8 9 20 10 T - 1/2 20 61 1/2
20.6 10 22 11 V - 1/2 20 3/4 64
21.4 11 24 12 Y 21 1/4 66 1/2
22.2 12 26 13 --- 22 69

 

  

2. BANGLE SIZE CHART 

 

Your Wrist Size       Diameter (cm)
S 6
M 6.5
L 7